
Published in the Službeni glasnik RS, No. 77/19 of 31 October 2019
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I BASIC PROVISIONS
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II COMPETENCES
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III POSTAL SERVICES
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Provision of Postal Services
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Types of Postal Services
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The Universal Postal Service
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Reserved Postal Services
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Other Postal Services
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Postage for Provision of Postal Services
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Postage for Universal Postal Service
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Sustainability of the Universal Postal Service
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Separate Accounting
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Net Cost
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Compensation for Unfair Financial Burden
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Provision of Postal Services
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IV POSTAL ITEMS
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Collection of Postal Items
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Time Limits for Delivery of Postal Items
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Access to the Postal Network of a Public Postal Operator
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Collection of Postal Items
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V PERMITS
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Special Licence
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Licence
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Authorisation
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Special Licence
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VI POSTAGE STAMPS
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VII PROTECTION OF POSTAL SERVICE USERS AND COMPLAINTS
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Complaints
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Statements of the Operator and Objection to the Agency
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Liability of the Postal Operator
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Exemption from Liability
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Responsibility of the Sender
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Statute of Limitations for Claims for Damage
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Complaints
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VIII SUPERVISION
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Measures in the Inspection Procedure
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Protection Measures
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Measures in the Inspection Procedure
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IX EXPERT OVERSIGHT
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X PENAL PROVISIONS
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XI TRANSITIONAL AND FINAL PROVISIONS
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Entry into Force
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Entry into Force
